FAQ's

How long does it take you to deliver?

It depends where you are, but on average we take 1 - 3 days. Click here for delivery/shipping policy.

Do you deliver weekends and on public holidays?

No, we only deliver on weekdays, from 9am to 5pm.

Do your products come with a warranty?

Yes 😊, our products come with warranty ranging from 3 months to 1 year.  

    What are your payment options?

    We have 2 forms of payments, online and offline. You will see the instructions as you check out. Offline payments are: EFTs, Absa Cash Send, GEO payments, Ewallet, etc

    Can I make a cash deposit?

    No, we do not allow cash deposits because of the extra fees attached. 

    What are your banking details?

    FNB Banking details
    Acc No.: 62763093318
    Type of account: Savings
    Branch Code: 250655

    Kindly make the reference your name and the last 4 digits of your mobile number.

    How can I get in touch?

    You can give us a call/send an SMS/ WhatsApps us on 081 491 9965. Alternatively you can send an email to hey@forge97.com

    Why do you guys use WhatsApp?

    Let's be honest, remembering emails can be tiring at times. We have decided since inception to use WhatsApp so that our customers can easily communicate with us; and many have appreciated that we use WhatsApp.