FAQ's

I cannot find the product I am looking for, what should I do?

Get in touch with us, and it may be added to the website soon. 

How long does it take you to deliver?

Click here for delivery/shipping policy.

Do you deliver weekends and on public holidays?

No, we only deliver on weekdays, from 9am to 5pm.

Do your products come with a warranty?

Yes ūüėä, our products come with¬†warranty ranging from 3 months to 2 years.¬†¬†

    What are your payment options?

    We have multiple forms of payments,

    • EFT(cellphone banking)
    • Lay-buy application, click here
    • Credit through Forge97.com¬†

    Can I make a cash deposit?

    No, because of extra bank charges. 

    What are your banking details?

    FNB Banking details
    Acc No.: 62763093318
    Type of account: Savings
    Branch Code: 250655
    Reference should be your order number.

    How can I get in touch?

    You can give us a call/send an SMS/ WhatsApps us on 081 491 9965. Alternatively you can send an email to hey@forge97.com

    Why do you guys use WhatsApp?

    Its really simple; because of how convenient it is for our customers. 

    Do you do cash on delivery?

    No we do not offer cash on delivery for security purposes. 

    Why can't I pay using my card on your website?

    The option to pay by card has been disabled. This is in case your product is not in stock and you have already have made payment we are able to process your refund in a few days; most times you will get your refund within a few hours. Card option refunds take up to 15 days to be processed. 

    Have more questions? 

    Get in touch with us